I coordinated between customers and engineers, directing them to the appropriate locations. I also provided the necessary parts to resolve issues, ensuring that the correct components were supplied for each job.

I worked as an administrator at Brookfield University on behalf of Leicester University. My responsibilities included coordinating schedules, managing communications, supporting faculty and students, and handling various administrative tasks to ensure smooth operations.

Assisted customers with inquiries, order tracking, and issue resolution. Ensured customer satisfaction by providing timely and accurate information. Handled high-volume calls and emails efficiently.